LOUISVILLE — Zappos.com, the footwear-first e-tailer known for exceptional customer service, today re-opened its original and only outlet store, The Outlet Powered by Zappos, in Louisville, just in time for the holidays.
As the brand continues to expand its presence both online and offline, The Outlet Powered by Zappos furthers the company’s commitment to building a shopping experience for all. Footwear, apparel and accessories, and a wide assortment of luxury items, are all available at the store.
A subsidiary of Amazon.com established in 1999, Zappos.com is an e-commerce company known for pioneering the selling of footwear online and aiming to better serve customers, partners and employees.
In April 2024, Zappos said it was reopening a 325,000-s.f. fulfillment center and retail outlet at 9101 Minor Lane in Louisville that it expects will grow the company by more than 100 new employees over the next two years.
“Zappos is always on the lookout for new ways to evolve and grow, while ensuring the best service and experience for our customers,” said Joe Cano, chief merchandising and marketing officer, Zappos.com. “In achieving those goals, we keep a close ear to our customers’ feedback. They’ve been wanting The Outlet to re-open its doors—and we’re thrilled to be serving them here again!”
For the first time ever, the retailer’s physical store will be offering pre-built footwear pallets for sale. Through Nov. 8, customers will receive 30% off their entire purchase (certain restrictions apply). Shoppers can expect other promotions throughout the year including, but not limited to, an additional 50% off purple-dotted shoes and luxury department shoes, and 30% to 50% off footwear pallets.
The Outlet Powered by Zappos is located at 9101 Minor Lane, and is open 11 a.m. to 7 p.m. ET Tuesday through Friday.
